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PIP assessment Part 1

 
Author paperhanger - cheshire

11 Jun 2013

  I've just had a letter to have an Atos assessment for PIP which I've just applied for.I've had 2 assessment for ESA, the first one I scored zero points, I appealed, had a second medical, went through a tribunal and was put in the support group for ESA. Has anyone had a PIP assessment and are they as bad as ESA assessments. Any advice very welcome.

Replies  
 Rob - Lancashire

11 Jun 2013

 I have no idea and my pip assessment will be post 2015 as it will be part of the dla transfer. One thing I was always mislead on is that dla or presumably now pip do not actuallly information share as a matter of course with eachother. If that is the case it means starting all over again and missing nothing out. However in your case I would present as part of the claim all the details of the esa claim to highlight the parts where it infgluences your day to day abilities. Obviously the two claims are angled differently but one does influence the other. Strictly speaking and so far as I understand pip is about cost needs in resulting disability just like dla was supposed to be but became slightly manipulated. If uncertain seek advice from relevant charitoes and bodies that are used to dealing with it. Not that there are many yet! Good luck and hope that it is a better road to success this time for you
 
 Champagne - West Midlands

11 Jun 2013

 Hi

If you go on the Benefits and Work site they have a self assessment for PIP which you can undertake. It shows exactly where the points are scored which will give you an excellent indication of the specific areas they are looking at at the Atos medical.. Good luck with it.x
 
 paperhanger - cheshire

12 Jun 2013

 Thanks for the replies,I think from my atos medicals for ESA that the the report wasn't entirely accurate that was sent to DWP. as I requested a copy. On the second medical I took a witness to make notes, and although the doctor was quite fair he refused to sign these notes which made them of no use to me.
Has anyone had a PIP assessment, as when I phoned ATOS they told me it was an interview, and not a medical.When I had my ESA medical they gave me a low chair with no arms even though the doc and my witness had chairs with arms, has anyone had experience of this at PIP assessments? thanks for any replies.


=======================
"Hi Paperhanger, we've removed and altered some of your post as it breaks Forum Rule 13. Please take care when referring to doctors, hospitals, etc. we don't want to be sued!" Many thanks.
PainSupport Moderator1
 
 Mossy - Somerset

12 Jun 2013

 One time I went to have a medical the door that you opened was a heavy fire door I had to ask for someone to open it for me...the try all sorts of things to try and catch you out

Mossy
 
 DavidWirral - Merseyside

12 Jun 2013

 Hi Paperhanger, I am sorry you are having such a I tough time and although may ESA was quite simple as I was in full time employment. I have now left full time employment so I can see that changing. I had a DLA tribunal in January and I was rather silly and did not ask anyone to accompany me. It was horrific and I spent the evening really upset. My advice would be do not go to any of the assessments and see if the CAB can help they deal with these individuals all of the time or even a professional.to make sure you are being treated with dignity and respect as we always have this right. Please let us know how you get on. I am still waiting for a response from my latest claim. Dave
 
 paperhanger - cheshire

12 Jun 2013

 Sorry for breaking forum rules by suggesting Atos docs may put something that is not "accurate", I'm expecting a letter from the Popes lawyers soon for saying he may be a catholic, I'm just glad that bears don't sue people after I told someone what they may or may not do in the woods.
Sorry if I sound bitter about Atos, hope bitter is not too strong of a word, but at my last assessment the doc asked me why there was so many people with me, my witness and my wife. I told him I was advised to bring someone as a witness and as my wife has dementia she couldn't be left alone in the waiting room.He reluctantly agreed to let us all into the room, which according to him I walked 10 yards into without effort. I'm good at estimating room sizes so the true distance was 3 yards with difficulty.Thanks to Dave for your tips but letter from Atos said if I fail to attend assessment my claim may not go through. I used welfare rights from my local council for my last appeal which I won so may have to do that again.
hope this generates some more discussion.
 
 Rob - Lancashire

12 Jun 2013

 I think that with pip you can have your "interview" at many places other than their premises. I maybe wrong but the intention was to carry the interviews out other than in their own premises including doctors surgeries. That surprised me as to say to doctors that they are incapabe of assessing if someone is fit for work or not and then go along and ask if they can use their premises is rather bizarre. That asside bear in mind atos do the assessment but dwp make the decision. Not a system that proved very effective with esa as dwp (according to resulting tribunals) made quite a few incorrect decisions. It is unfortunate when you are placed at the beginning of something new being rolled out as inevitably it is a learning curve for everyone. I think it will be intersting to hear how it goes as you are certainly the first I have come across to face the challenge. The gov did announce that the main objective was not to reduce claimants but to retsrict the increase in claimants. ( whatever that means) Good luck with it all
 
 Rob - Lancashire

12 Jun 2013

 Try this and see if it helps Paperhanger. Its an important issue you have raised and whilst you may feel a bit ignored at the moment you will find as the months go on there will be more and more posts and threads revolving around it. I am sure it will affect many on here whereas esa affecfted less. You are pptentially the leader in that awful unknown territory.


http://www.disabilityrightsuk.org/pip-claim-guide

Take care
 
 paperhanger - cheshire

13 Jun 2013

 Hi Rob thanks for your 2 replies, I will look at that website to see if it has any good tips.
I don't think you can have the Atos assessment at a different location to there own without good reason and a doctors letter. They would argue if you can get to a doctors for the assessment, then you should be able to get to their place.
For my last ESA assessment they sent me instructions telling me how to get to the location. It said to walk from my house to bus stop, that should take 18 mins according to them, catch the bus, get off at next town then walk to another bus stop, 10 mins get another bus then walk to their offices.If I could do all of that I would still be working and not claiming ESA.
I got a friend to take me but was even questioned how I was on the way, when I told the doc I was constant pain he said that pain doesn't count, its about what you can and can't do. His report also stated that he had observed me sitting in the waiting room as they have a camera in the ceiling, another reason why they want you to be assessed on their premises.
they also have cameras all round the outside of the building, and even one in the centre of the door bell.After pressing the outside bell we were kept waiting for a full 10 mins in view of the cameras with my friend pressing the bell.
I hope any of you going for assessment will now be warned, I just hope the PiP one will be better.
 
 Di - Lancashire

13 Jun 2013

 PIP had only just started and is only for new claims so I doubt many people on here will have gone through it. Do look at the benefits and work website. It's an absolute mine of information and well worth joining.
 
 paperhanger - cheshire

14 Jun 2013

 Thanks for all of your replies and advice. I think that quite a few people on this site will have to go through PIP assessments in the future as everyone on DLA will be transferred to PIP at some point. My assessment is later this month, that's if I can walk from the car park to the Atos office as my walking is getting worse every day.
Has anyone had any Atos assessments for PIP or ESA, if I'm the first on this site to have a PIP assessment I will let you all know what it was like and how I get on.
Any more comments and advice very welcome as I think it will help lots of people going through the same sort of ordeal.
 
 Rob - Lancashire

14 Jun 2013

 I will be interested to hear how you get on as I know my transfer is 2015 onwards as I have already had a letter about it. I am not thinking about it till it arises as they could change how they go about things and if I have my way ( which I doubt) I will be fit and well. I am also confused as they will be assessing me just after retirement as I fall in that frame. I didnt meet atos at all in my transfer to esa as they made their decision without. I was more than grateful for that especially given the media coverage at the time which was largely negative. Wish you all the very best and hope that you get the result you need
 
 paperhanger - cheshire

14 Jun 2013

 Hi Rob,
you must be about the same age as me, if you are getting DLA that will stop when you are 65 as will ESA, you then may get attendance allowance but I don't know if you will have to apply for it and be assessed or if it will be just done automatically. Does anyone know the answer to these questions?
 
 Rob - Lancashire

14 Jun 2013

 Bit of another trip in a minefield isnt it. Had I been slightly older I would have carried my dla with me over 65 but so far as I can see pip can only be applied for if under 65. If I am on dla I cannot apply for pip yet they can assess me for it when not entitled to it. So like you I wonder what this means. Possibly just another "clerical error" that no doubt will get heavily questioned along the path of someone elses ruin. My esa wqas awarded for three years and that again takes me to retirement so unless they ring that forward I will get state pension which will better it slightly. Thats if there are no more whimsical snatch backs in the meantime of course. Wait and see for me and when it happens it happens as life for all on benefits deserved and undeserved are equally unstable. I am used to unstability and fall a lot anyway haha
 
 Di - Lancashire

14 Jun 2013

 Paperhanger DLA does NOT stop when you reach 65. You are not transferred onto attendance allowance (which has no mobility component. If you receive DLA before you are 65 it continues after you reach that age. If you don't already get it when you are 65 then you can only apply for attendance allowance after that date. I haven't looked up te rules for PIP but I assume they will be the same since they are planning to eventually change 65 yr old over from DLA to PIP
 
 Rob - Lancashire

14 Jun 2013

 Take my case Di
My review is 2015 onwards. In Jan 2015 I am 64 so they review me between then and May when I am 65. They place me on pip. I cannot carry that into retirement as it is not the same as dla. The other thing that may happen but unlikely I think is that they transfer my dla to pip in June onwards when I am 65. That way I think it would carry on indefinitely as now. As I see it they have decided the straight lines and mine is more likely to be a deadline as I know when they will review me and that is where they can save most. I hope I am wrong but at the moment I am not confident.
 
 paperhanger - cheshire

15 Jun 2013

 thanks Di for that information, being fairly new to benefits, I don't know all the complicated rules. I've been on ESA for 3 years after major neck surgery, having worked for over 45 years so had never claimed a penny in any benefit.
I was nave enough to think I could go to Atos medical with letters from docs and neuro surgeon saying I wasn't fit for work and thought they would believe them.
I know my ESA stops at age 65 so I hope you are right about PIP, that's assuming that I get it,, which is far from certain.
 
 Rob - Lancashire

15 Jun 2013

 

https://www.gov.uk/government/.../dla-reform-response-easy-read.pdf‎


Having given me a sleepless night discovered this so you are correct Di and it carries on over 65 the same terms as dla. This is about the 10th site I trawled to find it and I was confused as most say there is no aavailable pip when 65 which means it cannot be applied for. Hence it would be Attendance Allowance. Dont know why on earth I should feel I was being set up !!
 
 Di - Lancashire

15 Jun 2013

 The rules are so complicated. I know they are leaving DLA alone for those who turn 65 before April 8 this year. I was just a week too late so they will eventually reassess me.
 
 Rob - Lancashire

15 Jun 2013

 I think we are all lost with benefits. Have you been to Cartmel races Di? I feel like the 5th in a five horse race that turns up a few mins after the race has been won. Just cannot keep up and just have to trust in a system that certainly will have many flaws initially hopefully not as bad as the intro of ESA. Getting old and think what will be will be with health and benefits. Hope you manage to get it through Paperhanger and if not persevere in the time you have remaining
 
 paperhanger - cheshire

15 Jun 2013

 Thanks for replies, my assessment is in less than 2 weeks time so I will keep you all informed how it goes. It's good that PIP carries on after I get to 65, that's assuming that I get it which is by far from certain. It sounds as though lots of you will be called for assessments in the near future so my experience of it may help. If I get turned down for PIP I will appeal again though I don't really want to go to another tribunal as they make you feel like a criminal which can be very stressful.
 
 Di - Lancashire

16 Jun 2013

 Not all tribunals are like that. I've been to three for DLA over the years; one with help from Disability rights which I failed and two on my own. The first one was appalling, very accusatory and sharp but the other two were much better; treated me like a genuine person in pain and were very understanding, especially the doctor on the panel. The only person on any of the tribunals who was quite unpleasant was the ""independent" person who obviously had absolutely no idea about disability, any of the illnesses or even of the claims procedure.
 
 paperhanger - cheshire

16 Jun 2013

 My tribunal was for ESA, I used welfare rights from my local council. They were very helpful and sent all my paperwork of for me, one of their workers met me at the court and helped and advised me through the procedure. The bad part is, because it's a criminal court I got treated the same as a criminal. that meant being searched, emptying my pockets and going through a metal detector. As it was I won my case but it would be less stressful if the ESA and DLA tribunals were held somewhere else, maybe the local town hall or job centre.
 
 paperhanger - cheshire

25 Jun 2013

 My PIP assessment is tomorrow morning at 9.30, has anyone any experience of one yet or am I the first here to be called. Any tips or advice very welcome, and I will post after its over to let people know how I was treated.
Thanks for any replies that I get.
 
 wilsonab - United Kingdom

2 Jul 2013

 Hi has anyone had their medical/assessment I've got mine on Thursday and I'm really worried, just been diagnosed with autism and never been to anything like this. Thanks
 
 paperhanger - cheshire

2 Jul 2013

 Hi wilsonab
I had my PIP assessment last week, I requested a high backed chair with arms and they assured me they had one for me. When I got there they said they didn't have one and offered me a swivel office chair on wheels, I needed help to sit on it and get up again. I insisted on seeing what was typed on the computer and the assessor couldn't even spell my condition, so I was concerned they might not know how it effects me. They will try to put a positive spin on all of your answers, if you are asked if you can walk 200mts and you say no, the computer will come up with something like, "can walk 100mts easily" and so on for all of your answers. I was asked lots of questions about washing, cooking, dressing and even if I could wipe my own backside, you need to take as many appointment letters and doctors letters as possible. There maybe a camera in the waiting room to watch you to see if you can sit and stand unaided, there was on my first 2 assessments but not on my last one, so wait in your car and send someone in and tell them to come and get you when the doc is ready. Make sure you have someone with you to make notes and get the doc to sign them at the end. If you feel unwell or are in pain tell them and make sure it is put into the computer. Hope this helps and if you need anymore info let me know.
 
 wilsonab - United Kingdom

2 Jul 2013

 Hi, thanks for reply. It sounds like they are hitting the mobility side hard. Ive got bad anxiety and speech problems so my mam will have to do most of talking for me, do you think this will go against me? And do you know how long it takes to hear back? Thanks
 
 paperhanger - cheshire

2 Jul 2013

 Let your mum do all the talking, make sure they know you have anxiety, that should help you and try to have it backed up with a letter from your gp. The day after your assessment phone the DWP and ask for a copy of the assessment to make sure they have a true picture of your condition. They aim to give you a decision on your claim within 10 weeks from the date of your phone call for your claim.
 
 poppy85 - United Kingdom

10 Jul 2013

 Hi, I was just wondering how long it took for you to receive your assessment appointment after sending your form back? I've sent mine off and am waiting to hear. Also have you received your decision from them yet? I'm just trying to get an idea of time scale!
Thanks
 
 paperhanger - cheshire

10 Jul 2013

 Hi Poppy, it took about 4 weeks for my appointment after I sent my form back, I don't know if this applies to all areas. I had my assessment 2 weeks ago and the assessor said she would send my report off the same day and that DWP would have it the next day. I phoned DWP next day to ask for a copy and they said they would send it as soon as they got it, and that they aim to give a decision within 10 weeks of my initial phone call. I phoned a week later as it hadn't arrived and DWP said it hadn't arrived with them so I phoned ATOS and they said they had to check it before they send it off. I then phoned the assessment centre and was told that she thought it had been sent and she would check so I phoned back later to be told it had been sent for "auditing" whatever that means! I waited a few more days, phoned DWP and they still didn't have it, they told me it could take weeks and I would just have to wait and that the 10 week wait for a decision could be much longer, in other words you can't get a straight answer from any of them.
 
 poppy85 - United Kingdom

10 Jul 2013

 Thanks got the info, I've just had assessment letter today, I live in a city and the appointment is over an hour away by car and two by public transport! Luckily I have friends who drive. I'm furious! When I rung to see if they had any other appointments closer to home they said no and if I want to proceed with claim then I'll just have to get to the appointment, which is also, at 9 am! So gonna have to get up early and travel during rush hour!
Good luck with yours!
 
 Di - Lancashire

10 Jul 2013

 There's absolutely no way I could do that. What are the rules about distance and location and asking for a home assessment? I know there's to be an enquiry about ATOS only actually having a very small percentage of the test centres they guaranteed when they were given the contract.
 
 KathyM - Newcastle-upon-Tyne, England

10 Jul 2013

 I suspect going to an assessment that far from your home will not go in your favour. I may be wrong but my gut is telling me they will add the fact that you were able to travel so far as an indicator of you being more mobile than you potentially are. I would at least ask for a home assessment. xx
 
 paperhanger - cheshire

10 Jul 2013

 The maximum distance you should be expected to travel by public transport is 90 mins, This is stated on Atos's own website so phone them and point this out, my assessment was only 1 mile from where I live but due to my neck/spinal cord condition a bumpy bus ride and then walk from bus stop was out of the question. As the previous poster said, if you can make the journey it will go against you. Phone them and tell them that you want a closer appointment or a home visit, get your gp to write a letter saying you can't travel that far and don't let Atos bully you!
 
 poppy85 - United Kingdom

10 Jul 2013

 Well I rung them and they said it's early days and that there was no closer venue. I will complain but after the assessment, as I wouldn't put it past them to hold it against me if I kick up a fuss. Mobility wise I don't think I'm eligible anyway it's the standard rate of care that I want to get.
 
 paperhanger - cheshire

11 Jul 2013

 If you go onto Atos's website you can enter your post code to find where your closes assessment centre is. 1 hours drive sounds like a long way, I've got 3 centres within half an hours drive and one that is 5 mins away. If you do have to go a long way don't forget to claim your travel expenses, they should have a form at the assessment centre and a prepaid envelope.
 
 sheevee - West Midlans

12 Jul 2013

 I was told that ATOS also have cameras lining the streets approaching their offices.

I got my taxi fare refunded although it was some years ago so might well have changed. The woman I spoke to was so outraged that I wondered if they might take the money out of her wages.
 
 Rob - Lancashire

12 Jul 2013

 Also many years ago and not atos but dwp my fare was 16 and they refunded 1.50 so that proves that actually and in fact they are a dream world. We all love to dream but dont accept nightmares the same way
 
 paperhanger - cheshire

15 Jul 2013

 I phoned DWP last week on about the 10th July to ask if ATOS had sent them the report for my PiP assessment, they said it hadn't arrived and could take weeks. I phoned again this morning and they told me it had arrived on the 3rd of July and was now with the decision maker and I should have a decision this week, all a bit confusing as they received the report 7 days before they said it hadn't come! I also saw my neurosurgeon today to get result from my last MRI and he said I have severe spastisity (excuse spelling) of all 4 limbs and he would write me a support letter to help my case.
 
 poppy85 - United Kingdom

31 Jul 2013

 How's the process all going?
 
 paperhanger - cheshire

31 Jul 2013

 I phoned DWP yesterday to ask how my claim was going, it's now 12 weeks since my initial phone call and they aim to get a decision within 10 weeks. They told me my assessment is still with the decision maker, and as PIP is a new benefit they were taking longer than expected. I've also asked for a copy of my assessment so that I can check it for errors, they said they would chase it up for me but couldn't tell me when I would know anything.
In other words I will just have to wait for them to decide.
 
 poppy85 - United Kingdom

7 Aug 2013

 Had my assessment this morning. Went ok I think. But not getting my hopes up till I know the outcome. Just got to wait now. Any developments with you?
 
 paperhanger - cheshire

7 Aug 2013

 I got the copy of my assessment yesterday(don't forget to ask for a copy or they won't send it) It was actually quite accurate, just one error on the distance that I can walk. I also sent off the report from my neurosurgeon which I have just received that states that I have spasticity in all four limbs. According to the DWP points system I should get the high rate for care and at least the standard rate for mobility. I'm expecting the decision any day now but until I get it in writing I won't assume it has gone in my favour. Good luck with yours and keep me posted.
 
 inverclyde22 - Scottish Highlands

12 Aug 2013

 Email : inverclyde22@hotmail.co.uk 
 A few years ago I had to fill in a form for my Incapacity Benefit, and did it online. I found the saved copy the other day, happily sitting on my hard drive. If you have filled in the same form online, and now have to do something for ATOS then have a good look through your files, as if your IB claim was accepted then it's a good starting point to see what you said at that time.
 
 Di - Lancashire

12 Aug 2013

 It pays to keep copies of every single form or letter you send to DWP
 
 paperhanger - cheshire

12 Aug 2013

 I'm still waiting for the decision on my PIP assessment. I phoned DWP this morning to make sure they had got the letter from my neurosurgeon about spasticity in my four limbs, they said it had arrived and it would be added to my file. It's now 13 weeks since I first applied so I should have a decision any day now, I'm still not confident that I will get it but will keep you all informed.
 
 poppy85 - United Kingdom

16 Aug 2013

 Hopefully you'll hear soon, I find this waiting so frustrating, as you've done all you can do and just got to hope and pray that the system will play fair! It's only been a week and half since my assessment so I've probably still got a long wait ahead, I rung yesterday and they've still not had the assessors report back. Fingers crossed for you
 
 paperhanger - cheshire

16 Aug 2013

 It's now almost 8 weeks since my assessment, I had a letter from DWP saying they had all of my information and apologised for the delay and they would make a decision soon, as you say the waiting is very stressful. Have you asked for a copy of the Atos assessment, they sent mine to me but I think I asked for it about 4 times, it's important to get it so that you can check it for any inaccuracies, also you will be able to work out the points you should have which may give you a clue if you will be eligible for PIP.
 
 poppy85 - United Kingdom

19 Aug 2013

 I spoke to them on weds and they hadn't had assessment back, told them I want a copy. Will ring this weds as that will be treo three weeks. When I rung they said that 100% of decisions would be made within 40 working days of assessment! Sounds like they've failed on that for you. What are you hoping to get? Enhanced in both?
 
 paperhanger - cheshire

19 Aug 2013

 I phoned DWP today, they said they now have another report from Atos ( I requested a copy of this) they said the report was because of my letter from my neurosurgeon stating that I'm spastic in all four limbs and that it is longstanding and long term. From my initial assessment I should get at least enhanced rate for daily living and standard rate for mobility but in reality I should get enhanced for both. I will just have to wait and see, good luck to everyone going through the same process.
 
 paperhanger - cheshire

27 Aug 2013

 I received letter from DWP today following my request for a copy of my revised Atos assessment. Atos now agree that I would not be able to walk more than 20 mts safely and repeatedly which is quite true and is the main point that I disputed. I'm still waiting for my decision on PIP from DWP and will let you all know how I get on.
 
 poppy85 - United Kingdom

30 Aug 2013

 Sounds like they are finally listening! Hopefully you'll get a decision soon. I'm still waiting, I rung on Tuesday and they still hadn't had my assessment back. So just got to be patient!
 
 Samantha Grant - Falkirk

5 Sep 2013

 Hi There,

OMG what is it about getting Zero points for ESA, I'm like you got none first time around, hoping after appeal in October it is different story.

I've just applied for PIP as have mobility issues, I hope it goes smooth. Don't these people realise we are unwell and don't need the extra hassle, we have enough just trying to cope with our illnesses etc. I won't swear obviously, but if it weren't for those who joked with the system, us real victims would not need to prove our illness, what ever happened to taking your word for it. Bring back 1949 Benefit Welfare, may not suit everyone, but my god you knew where you stood. Samantha
 
 Koudez - Essex

10 Sep 2013

 Email : Staceyhedge@hotmail.com 
 Hi@paperhanger, I was just wondering if you had received a response from the dwp yet as I am in the same situation you were I had my assessment over a month ago and I rang the dwp last week and again today to request a copy of the report and they advised that they hadn't received it yet from atos, I called atos who advised it was still in a que waiting audit, why do they do this and how long did yours take? Dwp say they aim to give decisions in 10 weeks from phonecall but this isn't accurate with atos delaying things with this audit process they couldn't even give me a time scale on how long this takes and it's so frustrating, I know I have scored enough points per the questionnaire I filled in but I'm worried atos will give an inaccurate report
 
 paperhanger - cheshire

10 Sep 2013

 Hi everybody, it's now 19 weeks since my initial phone call. I phoned DWP last week and they said I have been awarded PIP at the highest rates and that they sent me a letter on 23 Aug. The letter hasn't arrived so I phoned today and they said they would send me another letter. Until this arrives I won't know how long it is for, even though I sent a letter from my neurosurgeon saying my condition is longstanding.
 
 Koudez - Essex

10 Sep 2013

 Email : Staceyhedge@hotmail.com 
 Thanks for the reply wow 19 weeks I guess I'll have to be a bit more patient but I will still keep chasing every week as I want the report to make sure it is accurate. Least you got the outcome you wanted even though it took quite a while
 
 Deb - cumbria

11 Sep 2013

 Hope you get your replacement letter. Be a bit sceptical as this is what they kept telling me and they had never sent it in first place. I know you will keep on at them, you have lots of practise!!
 
 paperhanger - cheshire

13 Sep 2013

 Finally got my letter from DWP saying I have been awarded the highest rate of PIP, mainly due to letter from my consultant and because I disputed 1 part of the Atos report. I was lucky in the fact that the Atos assessor was quite truthful, I hope any of you going through the same process get the same result.
 
 poppy85 - United Kingdom

13 Sep 2013

 That's great. How long have you been awarded it for? Hopefully should hear in the next week about mine, so fingers and toes crossed!
 
 paperhanger - cheshire

13 Sep 2013

 I got awarded PIP for 2 years even though my consultant says my condition is long term. I suppose it that is the best I can hope for and lots on this site must be in the same or worse situations. Keep me posted how you all get on as I must be one of the first to get PIP.
 
 Koudez - Essex

13 Sep 2013

 Email : Staceyhedge@hotmail.com 
 I rang up atos again today as the dwp still hadn't received my report even though its been over 4 weeks since my assessment, they advised it still was in a que waiting for audit and couldn't give me a time frame of how long this will take they said they are done in date order and mine will be processed as and when they do the reports done on the date I had my assessment, it's so frustrating as you don't expect it to take this long and the dwp said that once they receive it a decision will be made as they have all other info, I will call again Monday for another update. @paperhanger glad yours is all sorted now as it took quite a long time i know you would have liked a longer award but 2 years is better than nothing and you can apply again before the award is due to end
 
 Champagne - West Midlands

14 Sep 2013

 Well done Paperhanger I am so pleased that you have got your PIP and at least you can relax for the next two years. I am glad all your persistance paid off. You have been our PIP pioneer. Kind regardsx
 
 paperhanger - cheshire

14 Sep 2013

 Hi all, I couldn't have got my PIP award without all your help and advice. I would sooner be fit and working but I don't think that will happen due to my age, so I would just like to say a big thanks to all of you and keep me posted how you are all getting on.
 
 NessaSmith - london

19 Sep 2013

 Hello All
Paperhanger- I'm really pleased you have finally had an outcome, I've been following your thread with my fingers crossed for you. I was wondering if anyone else has had an outcome? I applied for pip on 19th June and haven't even been given an assessment appointment yet, Atos say they're very sorry and I should have a letter in the next few weeks (!)
 
 Koudez - Essex

19 Sep 2013

 Email : Staceyhedge@hotmail.com 
 Hi Nessasmith, I applied around the same date as you and I had my assessment on the 12 august however the report hasn't been sent to the dwp yet, atos advise that there have been a high number of applications and they have a backlog so you will here from them but it's going to take a while.
 
 DNS - England/berkshire

19 Sep 2013

 Hi all, I have also been following this thread.. I am not as yet at the PIP point but am claiming ESA. Hopefully, not for much longer as I am going to try and give work a bash and see how I get on. Phased return with reviews. What I was wondering about though, is... Everyone that has applied and have had to wait all these months for either an assessment or a decision, I am hoping you are getting some money to keep you going? Is this right? The thought of people out there in Chronic pain and with no money to live on fills me with dread. If I do have to go down that route it would be awful to be worrying about money as well.
 
 NessaSmith - london

19 Sep 2013

 Thanks for your reply Koudez, I hope you get your decision soon, and that its the one you want. I've heard that everything they do has to be audited, and a couple of people told me that they've also had a quality checker sitting in the room for the assessment. Huge backlogs already. They just phoned me to offer me an appointment for 14th October, so at least thats one less thing for me to obsess about.
DNS- Good luck with your return to work, phased reviews sound sensible, and I'm sure you know to take it at your own speed, I hope it goes well for you. To answer your question re money, yes thankfully! I'm in receipt of ESA, so able to feed myself and my son, the PIP would be a blessing though, as I need to kit myself out with things that would make housework easier etc.
 
 paperhanger - cheshire

19 Sep 2013

 I may be able to answer a few of your questions, when you apply for PIP the award starts at the date of your initial phone call, in my case the beginning of May. Obviously you don't get any payments (if you are on ESA that continues) until the decision has been made otherwise you would just have to pay it back. If the decision goes in your favour it gets back dated to the date of your phone call.
Hope this helps
 
 Koudez - Essex

2 Oct 2013

 Email : staceyhedge@hotmail.com 
 Just wondering if anyone else has yet received their pip award, I'm still waiting for a decision, I called dwp as it's been over 7 weeks since my assessment and still atos have not forwarded it to the dwp. Never realised it would take so long and I'm so frustrated now. @poppy85 have you received a response yet as you had your assessment around the same time as me ?
 
 poppy85 - United Kingdom

4 Oct 2013

 I rung on Monday and they told me I'd been rejected. Not received my letter yet, which is meant to have the info about applying for reconsideration. Try ringing atos/capita as they will tell you what stage your application is at, at their end.
 
 Koudez - Essex

4 Oct 2013

 Email : staceyhedge@hotmail.com 
 Hi poppy85 thanks for the update, bet your disappointed with their decision, hopefully they reconsider it, that's got me worried now I hope they don't reject mine as I am generally really ill and need alto of care to do everyday things and getting around I'm only 32 years old with 2 children and it's so difficult, I rang atos Tuesday it's with the auditors still they sent it back once as they wasn't happy with the report. They couldn't give me a time frame, all they said was once they were happy with the report they will forward it to dwp nearly 8 weeks since my assessment now
 
 jopanks1 - United Kingdom

11 Oct 2013

 Email : jmpanks@gmail.com 
 Can anyone advise me on the age limit to apply for a PIP? My mum has applied twice before for DLA but turned down on both occasions, she didn't have anyone to help her appeal at the time. She's turning 65 in 10days and has just applied for PIP, as she can no longer walk properly and I have to help with her personal care, but the DWP have got to post forms for her to complete?
Any advice will be greatly appreciated.
 
 Doreen - England

11 Oct 2013

 
If your mum hasn`t had d l a before she`s 65 yrs she will probably be eligible for attendance allowance now. d l a or
p i p s are only allowed under 65 although if allowed before this age will it continue.
So it is attendance allowance you should be applying for & it sounds she will have no problem with this.
Hope this helps
Doreen
 
 justjo - west midlands

16 Oct 2013

 Email : johughes11@live.co.uk 
 hi, I claimed for the new pip 10 weeks ago. I have never claimed before so don't know what to expect. I phoned them up last week because ive heard nothing at all in 10 weeks. it turns out I don't need an assessment as they have enough information to go by but how much longer will I be waiting for a decision . if anyone has been through this claims process could you please tell me how much longer I am going to have to wait for a descision
 
 Koudez - Essex

17 Oct 2013

 Hi justjo, you are very lucky not to need an assessment as I thought they were assessing everyone who claimed pip, well . Can't really advise you how long as it seems you have been waiting long enough even though an assessment is not needed, they should be able to give u a decision if they have all your information already so you should just sleepwalking for updates. most of us here had to go through the assessment phase, I am still waiting nearly 9 weeks later for my atos report to be sent to the Dwp
 
 Koudez - Essex

17 Oct 2013

 Sorry I made a typo in my last post it should be *keep calling* and not sleepwalking lol predictive text
 
 Leofwen - Worcestershire

17 Oct 2013

 Hi Koudez.

Sleepwalking makes perfect sense when dealing with DWP and PiP x lol


 
 Koudez - Essex

17 Oct 2013

 Lol, yeah it does haha.. They are some of the most frustrating people I've had to deal with, they never give you a straight answer!! They just chat the most nonsense and it really annoys me, it shouldn't take 4 months to claim any benefit its ridiculous. I'm gonna call again tomorrow for an update and if atos still have my report I'm gonna put a complaint in as they would have had 9 weeks to send it over to the Dwp.
 
 justjo - west midlands

18 Oct 2013

 I know. I was waiting for an assessment letter to come but it never did and when I phoned last Friday they said I didn't need one as they had enough information. I thought it would be sorted quite quickly but no such luck. its actually 12 weeks today since I made the call. getting impatient now. gonna phone them back today for an update.
 
 Leofwen - Worcestershire

18 Oct 2013

 Yes it is a frustrating and dehumanising experience. I was recently awarded DLA HRM and HRC and it took 12 weeks which I have to say were very stressful, especially when you are unwell.

The worst thing is you feel so useless and that if you ring to complain it will adversely affect the decision, which is illogical,but nevertheless how we feel. Surely the DWP must know how vulnerable we are and should have some compassion and a much better, customer centred process.

Then I woke up! Sleepwalking again. Lol
 
 Koudez - Essex

18 Oct 2013

 Called atos again for an update and surprise surprise still with the auditors, I have no idea on why it's taking so long and what they are doing as they haven't even contacted my gp in the 9 week's they have had my report so God knows what checks they are doing on it
 
 justjo - west midlands

19 Oct 2013

 i called atos on Friday and my paperwork is still with them even though its a paper claim and I don't need an assessment. all it probably needs is a signature. gonna leave it a couple of weeks before ringing again. mine is just 1 form amongst 10,000.
 
 Cazz - scotland

22 Oct 2013

 I applied on the 19th of June had my assessment 6th August. 18 weeks since 1st applying and 12 weeks on since assessment and ive not heard a thing. I phoned DWP 3 weeks ago and Atos hadnt sent my assessment report back. DWP said to phone Atos but why should i have to waste money chasing them up, surely thats the job of the DWP.
 
 Koudez - Essex

22 Oct 2013

 Email : staceyhedge@hotmail.com 
 I phone atos on a weekly basis and my report is with the auditors still 9 weeks after assessment so my guess is yours is with them too. I don't know what they are doing as my gp has not been contacted at all for any evidence or information. How can they justify taking so long, everytime I call . Get the same answer your report is currently being worked on and assure you it shouldn't take much longer, God knows what they are doing to my report
 
 Cazz - scotland

22 Oct 2013

 I was told 4-5 weeks for decision at my assessment but i know the National Auditors were put in to check Atos were doing the reports correctly, hence the hold ups. Trebling their original estimate for a decision is a totally ridiculous way to treat vulnerable people. I am one of these people that is hoping no news is good news. I loathe phoning the DWP in case they tell me im not getting PIP and i only phoned them 3 weeks ago to make sure my claim hadnt mysteriously got lost in their system
 
 Cazz - scotland

23 Oct 2013

 Plucked up the courage to phone the DWP this morning. Atos still havent sent my report in to DWP and they are saying because its a new benefit the reports from atos are taking longer than expected???
 
 Koudez - Essex

23 Oct 2013

 It's ridiculous it shouldn't matter if it's anew benefit because it replaces dla and should be handled the same, by the time they sort this out our reports could be out of date as our illnesses could have progressed since our assessment. It's not fair to make people wait this long for a decision on money that can help peoples quality of life. They tell everyone the same story when you call up, when I called they said they were gathering all the evidence when I said what evidence as you haven't contacted my gp the woman couldn't answer me. as far I see it they are not doing anything
 
 Cazz - scotland

23 Oct 2013

 I phoned Atos this afternoon and asked what was going on with my assessment report. Please do not laugh but the woman at Atos told me that they pride themselves on the quality of their work and reports and sometimes it takes a bit longer to make sure they are right??? She said they had had to get more info on my medications but she can see that my report was completed yesterday and i should here from the DWP by next week. Having had assessments from Atos for ESA and the 1st one was full of lies (2nd one i got recorded and was put in support group), the thought of their work being of quality has given me another illness split sides from laughing at their excuses
 
 Koudez - Essex

23 Oct 2013

 Email : staceyhedge@hotmail.com 
 Wow, they have a cheek to make such a comment with all the bad press on them, well least your report is finished and should be with the Dwp soon I just hope for your sake the report is accurate as its been with the auditors longer than mine and can imagine the kinds of amendments done to it, make sure you ask Dwp for a copy so you can check it over incase the decision is not what you want and u can use it for your appeal highlighting any errors, keep us updated as I would be interested to know the outcome and how long Dwp take to respond.
 
 Cazz - scotland

23 Oct 2013

 Will let you all know as soon as i hear anything. I used my ESA report as part of my evidence for my claim as well as my doc and consultants so if i dont get it they will be kind of contradicting themselves as my ESA medical actually states what i can and cant do. It will be interesting to see what they come back with and as far as i know they havent been in contact with my GP or Consultants either
 
 justjo - west midlands

25 Oct 2013

 13 weeks today since I made the call. no nearer to a decision. totally fed up. by looks of most of your messages i.m gonna be waiting a lot longer yet even though I didn't need an assessment. we might hear something by Christmas if were lucky x
 
 Koudez - Essex

25 Oct 2013

 Email : staceyhedge@hotmail.com 
 It's so frustrating, I called again today and surprise surprise my report has been sent back to the healthcare professional who done my assessment for yet more amendments, this is the third time it's been sent back and this has me worried now as my report must be bad for it to be sent back that many times, how can it be accurate and amendments made 10 weeks after my assessment, the lady ain't gonna remember me so how can she make changes... this whole process is handled badly and I see why people don't bother to claim benefits.
 
 robmcg - Scotland, UK

25 Oct 2013

 Hi Koudez
It may be worth thinking about getting in touch with your local MP, see if they can help. I previously worked with the DWP (lost my job there due to my current ill health in fact!) and many times claims queries or (more likely) disputes were expedited when an MP got involved.
As easy as it is to get upset with the DWP, please bear in mind that they *have* to go by the rules they're given by parliament, and it's not always their fault there are delays or incorrect judgements.
Wish you the best, and hope it doesn't stress you more!
 
 Cazz - scotland

25 Oct 2013

 Why on earth would they have to keep sending a report back following an assessment??? Absolutely ridiculous unless the HP who did your assessment didnt have a clue in which case DWP stop wasting tax payers money by hiring substandard idiots to do reports and instead let our GP's and Consultants do the talking. The stress of disabled people having to wait months for a decision is bang out of order
 
 Koudez - Essex

25 Oct 2013

 Email : staceyhedge@hotmail.com 
 I agree with you cazz it's ridiculous, however the lady who done my assessment seemed really nice and literally wrote down everything I said it took just over an hour so I really don't know why amendments have had to be made on 3 occasions. It's silly to have amendments so far after the assessment as clearly shes not gonna remember my case to make changes so I know the report is not gonna be accurate, they haven't even contacted my gp who knows better than anyone my condition and how it affects me. Just beyond annoyed with it all now.
 
 Cazz - scotland

25 Oct 2013

 Im feel the same as you Koudez. I think they are just making excuses. My assessment lasted about the same length as yours and woman was exceptionally nice and very efficient she even carried my bag of meds for me. Using the excuse of having to check on my meds and their effects is pathetic as is having to send your report back 3 times.
 
 Cazz - scotland

30 Oct 2013

 And yet another week bites the dust and still nothing at all from the DWP. If this is PIP God help the new Universal Credit.
 
 Di - Lancashire

30 Oct 2013

 Scroll down eth forum for my earlier post with a link to a news article that say PIP isn't happening and they are going to delay the roll out because they simply can't cope.
 
 Koudez - Essex

30 Oct 2013

 Email : staceyhedge@hotmail.com 
 When I called atos Monday the woman said there was meeting that morning about getting all the reports of those who had waited a while finished, she said that the reports wouldn't be that much longer and that once the backlog was clear any new reports would be checked in 3 days and sent to the Dwp. She said people who had been waiting longest mine included were being passed to management to get them to dwp asap. I wonder if this is a just another story to fob me off to keep me happy lol, I'll call again Friday to see if what she said is true as I think my report should be done this week
 
 justjo - west midlands

31 Oct 2013

 hi koudez and cazz. have either of you heard anything yet. can you tell me how long you both been waiting now. its 14 weeks tomorrow for me. ive phoned a couple of times to be told its still with atos. I haven't had to have an assessment done so I thought it would be quite quick but how wrong I was lol x
 
 admin -

31 Oct 2013

 We're starting a new thread for PIP now as this one a rather long and difficult to load on tablets, phones, etc. So all new postings in PIP assessment No.2 please.
 

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